Fees

Rebates & Funding

There are several ways you may be able to access financial support towards psychological services. Your eligibility will depend on your individual circumstances, referral arrangements, and level of cover.

Medicare:

If you have a valid Mental Health Treatment Plan and referral from your GP or another eligible medical practitioner, you may be eligible for a Medicare rebate for individual psychology appointments.

Eligible clients can currently access Medicare rebates for up to 10 individual mental health treatment sessions per calendar year.

Medicare does not cover the full appointment cost, and an out-of-pocket amount will apply.

You do not need a referral to attend Psyche privately.

Private Health Insurance:

Depending on your level of Extras cover, you may be eligible to claim a rebate for psychology appointments through your private health insurer.

Rebate amounts and annual limits vary between insurers and policies, so we recommend contacting your health fund directly to confirm your eligibility and expected rebate.

Private health insurance and Medicare cannot be claimed for the same appointment.

Other Funding Arrangements:

If you are hoping to access psychological services through another funding arrangement, you’re welcome to get in touch before booking to discuss whether Psyche is able to accommodate this.

Cancellation Policy

Your appointment time is reserved specifically for you. Providing adequate notice if you are unable to attend allows the appointment to be offered to someone else who may be waiting and helps Psyche provide a fair and accessible service to all clients.

If you need to cancel or reschedule an individual appointment:

  • More than 48 hours’ notice
    No fee applies.

  • 24–48 hours’ notice
    50% of the appointment fee applies.

  • Less than 24 hours’ notice or non-attendance
    The full appointment fee applies.

Cancellation and non-attendance fees are not eligible for a Medicare rebate and are therefore payable privately.

I understand that unexpected circumstances can arise. If something outside of your control prevents you from attending, please get in touch as soon as possible so your circumstances can be considered.

Frequently Asked Questions

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